Business Development via Engaged Conversations
Business development is often viewed as something related to clients or prospects. The most successful, sought after, and rewarded business developers are those who can capture the imagination, inspire dreams and collaborate with their clients and communities to achieve new and inspired outcomes through engaged conversations. In this session, attendees will learn the critical communication skills required to secure projects and maintain good relationships with clients, colleagues, staff, and external networks. Ralph will share his experience working with architectural firms and provide examples of communication skills that have helped firms achieve high levels of success, profitability, and client satisfaction.
Time: 8:30 a.m. – 10 a.m.
Location: Room 220
Learning Units (LUs): 1.5 Core
Ralph Kison is president of Growth Through Learning Inc. He works with individuals, organizations and professional associations across North America in business-to-business and professional services sectors. Ralph facilitates partnering and lessons learned sessions for project teams in addition to providing services focusing on employee and organizational development in the areas of leadership coaching, succession planning